Terms and Conditions

TERMS AND CONDITIONS


PAYMENT

  1. All work is done at a FLAT RATE. The price includes Materials, Tax, and Labor. NO BREAKDOWN WILL BE PROVIDED.
  2. CUSTOMER agrees to pay CONTRACTOR for the work described in this Agreement immediately upon completion of the work unless CONTRACTOR agrees to invoice CUSTOMER for the services in which event payment shall be due within 10 days of the date of the invoice. CUSTOMER further agrees to pay a finance charge of 8.9% per month (106% per annum) or the maximum amount allowed by law, whichever is less, on all overdue accounts as well as reasonable costs of collection, including attorney’s fees. CUSTOMER understands that if CUSTOMER fails to pay for services when due, CONTRACTOR shall be entitled to terminate work immediately. In the event CONTRACTOR terminates work for non-payment, CONTRACTOR shall be entitled to collect from CUSTOMER all of CONTRACTOR’S reasonable expenses, including, but not limited to cost of labor and materials a reasonable allowance for overhead and profit, and all other compensation allowed by law. 
  3. In the event that the cost of the work described herein exceeds $500, CUSTOMER agrees to make progress payments based on percentage of completion as determined by CONTRACTOR in twenty-five percent (25%) increments, which shall be due and payable as the work is completed unless otherwise specified by CONTRACTOR in writing. 


LICENSE, PERMITS, FEES

  1. CUSTOMER agrees to provide, at CUSTOMER’S expense, all taxes, permits, and license fees required to legally perform the repair work in accordance with this Agreement. 
  2. Within a reasonable time from request, CUSTOMER will provide access to the property to any agent of an administrative authority. If reasonable access is, for any reason, withheld, CUSTOMER agrees to pay any additional incurred as a result. 
  3. If at any time an administrative authority requests additional work unrelated to CONTRACTOR’S original contract, CONTRACTOR will perform that work at CUSTOMER’S request for an additional fee. 
  4. All notices sent to CUSTOMER which relate to work performed by the CONTRACTOR must be forwarded to CONTRACTOR with sufficient time for CONTRACTOR to comply with such notice. 


SERVICES NOT COVERED

Carpentry, plaster/wall work, tile work, landscaping, masonry, flooring, roofing, paving, etc., are the express responsibility of CUSTOMER and will not be performed by CONTRACTOR unless specified in writing with a pre-arranged fee.


RIGHT TO TERMINATE IN EVENT OF DISPUTE

In the event of a dispute between CONTACTOR and CUSTOMER, the parties agree that CONTRACTOR may immediately terminate the work described herein. In the event of such termination, CONTRACTOR shall be entitled to payment for all serviced rendered including cost of all labor, materials, reasonable profit and overhead. In the event of cancellation by CUSTOMER after the contract has been signed and before work has commenced, CONTRACTOR is entitled to a minimum fee of ten percent (10%) of the contract fee or $1,000, whichever is less. In the event of cancellation of the contract by CUSTOMER after work had commenced, CONTRACTOR is entitled to ten percent (10%) of the contract fee or payment for the cost of all labor, materials, reasonable profit, and overhead, whichever is more. 


SOLUTION NOT PERFORMED

If CUSTOMER, in CUSTOMER’S sole discretion, chooses not to accept or only partially accept the Diagnosis/Solution suggested by CONTRACTOR, the CONTRACTOR shall not be liable for loss or damage due directly or indirectly to any occurrence, or the consequences therefrom, which CONTRACTOR has been hired to avert.


UNFORSEEN CONDITIONS

  1. If concealed or unknown physical conditions, or physical conditions of unusual nature which differ materially from those which are or were visually ascertainable, occur at the job site, CUSTOMER agrees to accept responsibility for such conditions and circumstances and further agrees to pay for any labor or materials, including repair to damaged equipment of CONTRACTOR and other plumbing, caused by such conditions and/or circumstances. 
  2. CUSTOMER further agrees to indemnify, defend, and hold harmless CONTRACTOR and its agents and employees from and against all claims, damages, losses, and expenses, including but not limited to attorney fees and consequential damages, arising out of or as a result of CONTRACTOR’S performance of the contract when such performance involved, affects, or in any way relates to such unforeseen or concealed conditions, regardless of whether such damages are caused in part by CONTRACTOR.


ASBESTOS OR OTHER HAZARDOUS MATERIALS

CUSTOMER understands and acknowledges that CONTRACTOR has no information with respect to asbestos or other hazardous materials or substances in any portion of the CUSTOMER’S property. CUSTOMER further understands and acknowledges that CONTRACTOR does not perform investigations or removal of asbestos or other hazardous materials or substances. Accordingly, CUSTOMER agrees to hold harmless, indemnify and defend CONTRACTOR from any liability, losses, damages, costs or claims arising out or the presence, release, remediation or removal of asbestos or other hazardous materials or substances found to exist on CUSTOMER’S property. In the event asbestos or other hazardous materials or substances are found to exist on CUSTOMER’S property or is any remediation action or work, including investigation, is required in order to obtain a building permit for the work to be performed by CONTRACTOR, CONTRACTOR will cease all work under the contract until CUSTOMER has caused, at CUSTOMER’S sole expense, the removal of the asbestos or other hazardous materials or substances and/or any remedial action required by applicable laws. If a sewage soil is deemed hazardous material, the cost of cleanup shall be the responsibility of CUSTOMER.


SITE CONDTIONS

  1. CONTRACTOR will make protective arrangements so as to prevent work operations from damaging the site; however, it Is CUSTOMER’S sole responsibility to provide reasonable access to the work area and to secure, remove and/or protect all property, including but not limited to its contents, children, animals, cabinets, fixtures, flooring, walls, tiling, carpets, draperies, furniture, and vegetation during the course of the work. Accordingly, CUSTOMER agrees to indemnify, defend and hold harmless CONTRACTOR, its employees and agents against any liability, losses, damages, costs or claims arising out of CUSTOMER’S failure to secure, remove and protect CUSTOMER’S property. 
  2. If CONTRACTOR must obtain access to other properties in order to perform the Diagnosis/Solution, CUSTOMER shall secure permission for such access and shall hold harmless, indemnify, defend CONTRACTOR and its employees and agents from any liability, losses, damages, costs or claims arising out of or relating to the use of said properties, excluding, CONTRACTOR’S negligence, and for securing said property and its contents while work is performed. 


LIMITED WARRANTY

  1. CONTRACTOR warrants its materials and workmanship to be free from defects for one year after performance unless otherwise specified in writing. This warranty does not cover faults cause by misuse of negligence or damage caused by acts of God, including but not limited to earthquakes. CUSTOMER understands and agrees that this warranty will apply to drain line accessed from a roof vent only when performed by two or more technicians and that there is no warranty on drain cleaning or refrigerant leaks. In the event that a manufacturer offers a warranty, said warranty shall negate and supersede CONTRACTOR’S warranty. EXCEPT AS OTHERWISE PROVIDED ABOVE, CONTRACTOR MAKES NO EXPRESS OR IMPLIED WARRANTY AS TO ANY MATTER INCLUDING, WITHOUT LIMITATION. THE DIAGNOSIS/SOLUTION OR THEIR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
  2. In order for the warranty to apply, CUSTOMER must contact CONTRACTOR immediately after discovery of any defect covered by the warranty. CONTRACTOR agrees to respond with reasonable promptness between the hours of 8:30 a.m. and 4:00 p.m., Monday through Friday, excluding holidays. 
  3. CONTRACTOR shall not be liable for water or other damage relating to any defect or delay in responding to notice of warranty claim. CUSTOMER must take reasonable steps to mitigate damages. 
  4. CONTRACTOR shall not be liable for lost profits, incidental, special, exemplary, indirect or consequential damages resulting from any work performed or any problem, whether or not covered by this limited warranty. 


NOTICE OF DEFECTIVE WORK

Upon completion of the work, CUSTOMER agrees to exercise due diligence in inspecting the work for defective workmanship and materials. CUSTOMER agrees to notify CONTRACTOR within forty-eight (48) hours of completion of the work described hereunder of any defective work. The failure to allow CONTRACTOR the first opportunity to repair the allegedly defective work. CONTRACTOR is not responsible for reimbursement for work performed by any other company or individual. 


ENTIRE AGREEMENT

This Agreement contains the entire agreement between the parties with respect to the subject matter hereof and supersede all prior agreements and understandings, oral or written, between the parties hereto with respect to the subject matter hereof. This Agreement may not be amended or modified orally, but only by an agreement in writing signed by the CONTRACTOR and accepted by CUSTOMER


NOTICE

CONTRACTORS ARE REQUIRED BY LAW TO BE LICENSED AND REGULATED BY THE CONTRACTORS’ STATE LICENSE BOARD WHICH HAS JURISDICTION TO INVESTIGATE COMPLAINTS AGAINST CONTRACTORS IF A COMPLAINT IS FILED WITHIN THREE (3) YEARS OF THE DATE OF THE ALLEGED VIOLATION. ANY QUESTIONS CONCERNING A CONTRACTOR MAY BE REFERRED TO THE NEVADA STATE CONTACTORS BOARD, 70 LINDEN STREET, RENO, NEVADA 89502. SEND ALL CORRESPONDENCE TO THE CONTRACTOR’S CORPORATE OFFICE AT: P.O. Box 1565, Sparks NV 89432-1565.


RESIDENTIAL RECOVERY FUND. 

Payment may be available from the recovery fund if you are damaged financially by a project performed on your residence pursuant to a contract, including construction remodeling, repair or other improvements, and the damage resulted from certain specific violations of Nevada law by a contractor licensed in this state. To obtain information relating to the recovery fund, you may contact the State Contractors Board at the following location:


Northern Nevada:         Southern Nevada:
Address: 2310 Corporate Circle, Ste 200 Address: 5390 Kietzke Lane, Ste 102
Henderson, NV 89074 Reno, NV 89511
Phone: (702) 486-1100 Phone: (775) 688-1141
Fax: (702) 486-1190        Fax: (775) 688-1271



I HAVE READ AND UNDERSTAND THE TERMS AND CONDITIONS OF THIS INVOICE. IN ADDITION, I HAVE HAD THE OPPORTUNITY TO ASK QUESTIONS AND TO SEEK THE ADVICE OF MY ATTORNEY.



Questions?

If you have any questions about this Policy, please contact us at 1519 Pittman AVE, Sparks, NV 89431, or call us at 775-825-6500.


Share by: